01539 620788

Ordering

Placing an order

The best way to order is through this website. This ensures that all the details are processed accurately and quickly.

  • Find the item you need from our 'Products' menu.
  • Use the drop downs to choose the specifications you would like and click 'add to basket'.
  • Once you have everything in the basket that you need, click on the basket icon in the top, right corner of the screen.
  • Proceed to checkout, choose a delivery address and make your payment. You're now ready to upload your artwork!

Alternatively, you can email us. Be sure to have all your details ready when you email. Eg. Product, material, size, quantity, finish, artwork and a delivery address.

Payment

We take payment online via the website as part of the checkout process.

Card payments are securely processed by our payment gateway Stripe. Card details are not handled by our server, and cannot be stored by us. This information is transmitted between your web browser and stripe. Your details are handled securely using cryptography (TLS 1.2+) to protect you.

See Stripe's User Terms of Service and Privacy Policy

If you prefer to make payment over the phone please call us on; 01539 620788

For all payments we accept credit/debit cards (Visa & Mastercard). We also accept BACS payments. All payments must clear before we will process your order.

Turnaround

When you order you will find that most of the small format products are available with either 2 or 3-4 day turnaround. The turnaround time starts when order details, payment and artwork have been confirmed and received. Most large format print will be turned around in 3-4 days but some materials and products do take longer. If you need your print quickly and you are not sure about the turnaround please call us to check before placing your order.

Turnaround can be affected by artwork and payment issues, for which we cannot be held responsible.

Faster Turnaround

There are occasions that we may be able to turn your order around faster than normal. It is important to note that this option is not always available to us and is subject to an extra charge of £20 or 20% of the order value (whichever is greater).

Delivering to more than one address

This is possible but you will have to place separate orders for each delivery address and will therefore be charged delivery on each order.

Discounts

Our prices are based on fixed costs and low margins we therefore do not offer any discounts. If, however, you are placing a very large order please call us. We may be able to help you with a bespoke quote.

As part of our ongoing marketing campaign we may offer discount from time to time on some products or packages. Sign up to keep in touch and keep an eye out for any special deals. email